This policy applies to information we collect about:visitors to our website / people who do business with us / register for our service and job applicants.
The information we collect about youWhen you do business with us or visit our website we may collect the following personal information from you: Name, postal address, email address, telephone number, credit card number and expiry date and when bespoke goods are ordered personal details such as your measurements. Occasionally we may receive information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you.
Please note that we do NOT store credit/debit card numbers, nor do we share customer details with any 3rd parties.
How we will use the information about youWe gather this information to allow us to process your registration, process any orders you may make or provide the goods or services requested. The relevant information is then used by us to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of goods or services in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. These statistics will not include information that can be used to identify you.
MarketingWe may also wish to provide you with information about special features of our website or any other service or goods we think may be of interest to you. If you would rather not receive this information, please send a blank email message to (email address and link). If you agree to us providing you with marketing information, you can always opt out at a later date.
How we protect your informationWe will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
Access to your information and updating and correcting your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to (email address and link) or send a letter to (name and address). We may make a small charge for this service.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to (email address) or by sending a letter to (name and address). You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.